HERE ARE THE REQUIREMENTS FOR
CALL CENTER/CUSTOMER SERVICE
GPA: 2.0
10TH-12TH GRADE
INSTRUCTOR: SUSAN MITCHELL
Email: [email protected]
SKILLS:
Topics include: life, health, property, and casualty insurance fundamentals, marketing, sales, customer relations, and an introduction to microcomputers.
EXPERIENCE:
The program emphasizes development of those skills and techniques needed to function as strong, contributing, successful members of the sales and marketing team.
CERTIFICATIONS:
Technical Certificate of Completion (TCC) in Certified Insurance Marketing Representative
COLLEGE CREDIT: (17 credits)
*Intro. to Computer Literacy
*Business Math
*College Algebra
*Principles Of Marketing
*Professional Selling
*Interpersonal Relations &
*Professional Development
HIGH SCHOOL CREDITS:
3 CTAE Pathway Credits
1 Academic Class
*Ethnic Studies
CTSO AFFILIATION:
FBLA
POTENTIAL JOBS AND SALARIES:
Insurance Sales Agents $50,940
(High School Diploma)
Wholesale And Manufacturing Sales Representatives $63,000
(Varies)
Sales Engineers $103,900
(Bachelor’s Degree)